We appreciate all your support (even when its constructive criticism!) It’s also been a time of lots of behind the scenes changes for us at GoodnessDirect so thanks for all the understanding. Plus, it helps us make sure we keep improving our service to you. And we love hearing from you. Keep it coming.
Thank you for the great items I ordered and special thanks for the lovely free chocolate. That was a very kind gesture. We are very happy with the products and service your company provides. We live far from any health food shop and for years have had to travel to obtain overpriced, good food. We really appreciate your wide range of reasonably priced goods.
Love this company; always some wonderful GF products to be found!
Very few retailers show care for customers and it makes me happy when it happens. We shared the bulk order with a friend so that the postage was reasonable. These types of items are very difficult to get in France at reasonable prices… I will be telling other people and buying again.
Goodness Direct was excellent! [The courier] damaged my not insignificant order and didn’t deliver it, and without question you re-shipped a new order for me… I am a very loyal shopper, and this had made me moreso.
Part of my order could not be delivered on the day I had requested (fridge stuff) and I had a phonecall from one of your employees to let me know, she was very apologetic even though it was absolutely fine, and I just wanted to say thank you for this, it was great to be so well informed and I was really pleased with my order (and the dry ice the ice cream came packed in, great fun!) Thanks again!
I am very happy with goodness foods as a company.. .you’re one of the best.
I ordered a gift basket stuffed with Mrs Crimble treats for my friend who has just had a nasty op – it arrived in good time and really cheered her up! Thanks very much indeed – I will be using you again as I have a nephew who is badly allergic to wheat.
Great service today from GoodnessDirect – thanks one and all looking forward to my Organic Flaxseed, sunflower & pumpkin seeds with breakfast tomorrow
I did have to send back an item but the issue was dealt with promptly and courteously by Rachel and a refund was in my account within a day or so. So even when I had a slight problem there was no big drama in getting it resolved. Many Thanks.
Grateful thanks for many years of fabulous service!
The site’s been an absolute blessing for me, living in a small town means anything I can’t get in Holland + Barretts, I’m not getting at all. Will both recommend and continue to use your site =)
Great site, friendly folk and good products
This was my first order and with this level of service it will be the first of many.
Thank you so much I love the hamper! It is decorated beautifully I wasn’t expecting that!